You can’t negotiate with my stomach

Posted by & filed under Presentation Skills.

“Emotion doesn’t affect my decision-making” I hear, delivered with a steely stare. It’s a tough objection to address. Some people are proud to think of themselves as rational calculating machines, driven by numbers, coolly weighing evidence. Suggesting otherwise can be taken as an insult. Israeli judges have come to my aid this week. A study… Read more »

Emotion: Obama, Palin and Tucson

Posted by & filed under Presentation Skills.

The shootings in Tucson, Arizona, have moved people far beyond the friends and families of the victims. When a tragic event captures the public mood, political leaders try to articulate a response: to give expression to people’s emotions and satisfy the desire for an adequate reaction from those in power to our shock and pain…. Read more »